Privacy policy

Last updated: January 10, 2026

TheCharmingHour

At TheCharmingHour, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely by third-party providers)

  • Order history and customer support messages

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Improve our store and services

  • Prevent fraud and unauthorized transactions

Sharing Your Information

We do not sell or trade your personal information.

Your data may be shared only with trusted third parties necessary to operate our store, such as:

  • Payment processors

  • Shipping and delivery partners

  • Shopify and related service providers

These parties are required to keep your information confidential.

Data Security

We take reasonable precautions to protect your personal information. All payment transactions are encrypted and processed through secure platforms.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how customers interact with our store. You may disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your data (where legally permitted)

To make a request, please contact us using the details below.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately once posted on our website.

Contact Information

For any questions regarding this Privacy Policy, please contact us at:
📧 TheCharmingHour@gmail.com
📸 Instagram: @TheCharmingHour